⚠️ Unsupported Browser

Your browser is not supported.

The latest version of Safari, Chrome, Firefox, Internet Explorer or Microsoft Edge is required to use this website.

Click the button below to update and we look forward to seeing you soon.

Update now
10th June 2020 | Register

Second phase of the Acuiti GCM Customer Satisfaction Review launched

Acuiti is conducting the second phase of its industry-wide study into customer satisfaction levels of the major General Clearing Members.

In May, we published our GCM Service Review, a 45-page analysis of customer trends and satisfaction levels across some of the major providers of derivatives clearing services to the institutional markets.

The report rated the views of 13 of the major GCMs.

The second phase of the study will include some of the GCMs that did not receive the requisite number of reviews to include in the first release of the study.

Acuiti is looking for buyside and institutional clients of the following derivatives clearing providers:

  • Barclays
  • BNP Paribas
  • Credit Suisse
  • Deutsche Bank
  • HSBC
  • Macquarie
  • Standard Chartered
  • Natwest
  • Nomura
  • Phillip Capital
  • RBC Capital Markets
  • UBS
  • Wells Fargo

If you clear through one of these firms, please register to receive the survey via the form below.

Executives from proprietary trading firms, brokers, the buyside and regional banks are invited to take part and will receive a free summary of the findings once published.

To register to take part in the survey, please fill in the form below.